Taiwan Railway Corporation,Ltd.

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Business Information

Ticket types and prices

Regular ticket Periodic ticket Prepaid card for ticket vending machine

Ticket booking/collection information

Online ticketing APP ticketing Purchasing Tickets at TR Station Purchasing Tickets at the Convenience Stores/Post Offices

Ticket return/exchange

TR-PASS

Instructions for using TR-PASS

Ticket Set

Ticketing Guideline

Internet Credit Card Payment Purchase

Internet Credit Card Payment Purchase

Luggage Check Regulations

Checked Luggage/Parcels Rules

Automatic Storage Lockers/ Storage Service at Stations

Fee description

Parcel Shipping Fees Other Fees Damage Compensation

Passenger regulation

Passenger Transportation Contract

Mid-Summer Formosa Train

Introduction

Passenger Transportation Contract

Last update time:2025/06/23

Taiwan Railway Corporation, Ltd. Passenger Transport Contract.（ PDF ）

(1): Taiwan Railway Corporation, Ltd. Regulations on the Liability to Passenger for Late Arrival of Train.（ PDF ）
(2): Taiwan Railway Corporation, Ltd. Transportation Regulations on Multi-Card Electronic Ticketing.（ PDF ）
(3): Taiwan Railway Corporation, Ltd. Pre-Paid Ticket Usage Guide.（ PDF ）
(4): Taiwan Railway Corporation, Ltd. Joint Transportation Ticket Usage Guide.（ PDF ）

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Emergency call : 1933 (Available from telephone and mobile phones, exclusively for reporting obstacles on tracks, level crossings, bridges and tunnels.)
TEL:0800-765-888/PHONE:886-2-2191-0096
Local service line:886-2-2381-5226
Address : No.3, Beiping W. Rd., Jhongjheng District, Taipei City 100, Taiwan (R.O.C.)(Zip Code100230)
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Website Update：2025-07-03

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